To apply for a token meter you can use the online Kenya Power website or visit any of their offices near you. Below are details to direct you on how to do the application.
Step 1: Application Submission
Collect the Necessary Documents: You will need to provide proof of identity (such as a national ID or passport) and proof of ownership or tenancy (like a title deed or rental agreement).
Fill Out the Application Form: Obtain the application form for a prepaid meter from any Kenya Power office or download it from their official website. Fill out the form completely.
Submit Your Application: Return the completed form along with the required documents to a Kenya Power office. You may be required to pay a fee for the application process, which can vary based on location and meter type.
After submission you will receive a quotation based on your specifications in your enquiry.
Step 2: Premise Inspection
Schedule an Inspection: After your application is submitted, Kenya Power will schedule a time to inspect your premises. This is to ensure that the installation of a new meter is feasible and to determine any specific requirements for your location.
Inspection Process: A licensed technician will visit your premises to assess the electrical setup and identify the best location for the new prepaid meter.
Approval: If your premises meet the requirements, the technician will approve the installation.
Step 3: Meter Installation
Payment of Fees: Before the installation, you may be required to pay installation fees. These fees cover the cost of the meter and the installation service.
Installation: A licensed electrician will install the prepaid meter at your premises. They will also provide a briefing on how to use the meter and purchase tokens.
Activating the Meter: Once installed, the meter will need to be activated. You’ll receive a unique meter number and initial tokens to start using electricity immediately.
Step 4: Purchasing and Loading Tokens
Purchase Tokens: You can buy prepaid electricity tokens from authorized vendors, Kenya Power offices, through mobile banking platforms, or online services.
Load Your Meter: Enter the token number into your meter following the instructions provided during the installation. Your meter will be credited with the amount of electricity you purchased.
Step 5: Monitoring and Top-Up
Regular Monitoring: Keep track of your electricity usage and balance to know when to purchase additional tokens.
Top-Up as Needed: Purchase more tokens as your meter balance runs low to continue receiving electricity without interruption.
